Shipping policy

 

 

DELIVERY METHOD

Shipping

We do not currently offer shipping of our products on our website. 

Please give us a call if you would like us to quote a shipping price.

We can arrange local delivery for our flowers or you can pick up from our store.  

See Flower delivery for terms and conditions.

 

In Store Pick-up

In Store Pick-up is available at our check out. You will get an email when your goods are ready to be collected, usually within 24 hours. 

 

LARGE FURNITURE

For ALL larger items + in store collection: You may choose to collect your own furniture in person from our store. If so, you will need to liaise with us regarding time frames & logistics prior to collection.

Alternatively we can arrange a freight quote for you with our preferred carrier. Call us on 03 313 1043 for these arrangements.

Customer to Pick Up

1.You must notify us 24 hours prior to picking up your goods.

2.Once you have taken the goods from our premise and are in transit with you we will not accept any damages that may occur please inspect your goods prior to leaving the premises

3.Collection of ordered goods must be collected within 14 days of arrival to our store. If it exceeds 14 days, storage fees may/will apply.

RETURNS POLICY

View our online Returns Policy and find information on how to return your item https://fis-flowers-n-art-live.myshopify.com/policies/refund-policy